MEMBERSHIP AND PARTICIPATION
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Membership to the Programme is open to:
- any company which has entered into an agreement with a Participating Hotel for contracted and negotiated rates such Participating Hotel; and
- any individual corporate booker, who is a legal adult and books Qualifying Spend at a Participating Hotel for and on behalf of his/her employer for business purposes,
(collectively “Eligible Persons”).
Employees of the Pan Pacific Group, the Participating Hotels, travel agencies, online booking centres and property agents are not eligible to sign-up or participate in the Programme.
Notwithstanding the above or anything in these PPC Terms and Conditions, participation and membership in the Programme are subject to approval by PPMS, and PPMS expressly reserves the right to refuse acceptance of any application (regardless of eligibility of any applicant) without giving any reason.
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To become a member of the Programme, an Eligible Person must complete mandatory registration by the following modes:
- online at panpacificconnections.com or
- completing relevant enrolment forms available and submitting the same to PPMS and/or Sales Managers of Participating Hotels
- please allow up to seven (7) working days processing time.
Enrolment forms are contained in brochures about Pan Pacific Connections or may be obtained from Sales Managers of Participating Hotels. Eligible Persons should ensure that the latest enrolment forms are used for the purposes of registration. In addition to the above, should any information be wrong or incomplete, PPMS reserves the right to reject the registration application.
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Each member to the Programme (“Member”) must supply valid information required by PPMS throughout its membership, and update such information promptly if there is any change.
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Each Member shall only be entitled to maintain one (1) account under the “Pan Pacific Connections” There shall be no entitlement to any Points until an Eligible Person is successfully registered as a Member. Membership is not transferrable.
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By signing up, the Eligible Person and/or Member confirms acceptance of and undertakes to comply with the following throughout its membership in the Programme:
- these PPC Terms and Conditions, which are subject to change from time to time at PPMS’ sole discretion and without notice;
- the data privacy / data protection policy, which is published by the Pan Pacific Group on its corporate website(s) and is subject to change from time to time at the Pan Pacific Group’s sole discretion and without notice;
- the terms of use with regard to the use of websites owned and/or managed by the Pan Pacific Group, which is published by the Pan Pacific Group on its corporate website(s) and is subject to change from time to time at the Pan Pacific Group’s sole discretion and without notice; and/or
- any term, condition or guideline which may be imposed by the Pan Pacific Group relating to the Programme that the Eligible Person/Member is informed of
(collectively the “Terms”).
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Each Member agrees that it shall review the Terms on an on-going regular basis, and its continuous participation in the Programme shall be deemed as continuous acceptance of such Terms (including any revisions thereto). In the event that any Member disagrees with any Term at any time, it should terminate its account.
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PPMS shall also be entitled to terminate account(s) and/or revoke Points in the event of any of the following circumstances:
- a Member has multiple accounts;
- a Member or its account is suspected of being related to or involved in any fraudulent or abusive activity;
- there is a breach by the Member of the Terms.
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All Eligible Persons and/or Members are responsible for ensuring that they have, at all times, the necessary qualifications and meet all relevant requirements (including those hereto) to sign-up and participate in the Programme, and in particular:
- any Eligible Person and/or Member which is a corporate entity should obtain all necessary internal approvals and authorisation from its Board and/or Management;
- any Eligible Person and/or Member which is an individual should have the legal capacity in the jurisdiction of his/her residence to enter into an agreement and/or participate in the Programme; and/or
- any Eligible Person and/or Member should, at all times, obtain and maintain all necessary approvals, licences and/or permits required at law in the country of its residence.
In particular, some employers or corporate bookers, by policy, may prohibit or restrict their employees’ participation in the Programme, and PPMS assumes no responsibility or liability for compliance with such policies. Eligible Persons and/or Members are responsible for complying with any applicable terms and conditions of their employment, their employers’ internal policies and procedures, and any other rules or regulations to which they are subject.
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Pan Pacific Group and the Participating Hotels shall not be obliged to check or confirm whether any Eligible Person and/or Member has the necessary qualifications and/or meet all relevant requirements (as described in Clause A8 above). Acceptance of the sign-up and granting of the membership shall not be deemed to be:
- an endorsement by the Pan Pacific Group and/or Participating Hotels that such Eligible Person and/or Member has such necessary qualifications and/or meet all such relevant requirements; or
- a waiver by Pan Pacific Group and/or Participating Hotels of this condition.
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In the event that it is found or it cannot be proved (to PPMS’ satisfaction at its sole discretion) that the Eligible Person and/or Member does not have such necessary qualification and/or meet all such relevant requirements (as described in Clause A8 above), PPMS shall be entitled to do the following immediately without notice:
- reject the application; or
- terminate the membership and Member’s account,
(as the case may be), and the Pan Pacific Group and Participating Hotels shall not be liable to such Eligible Person and/or Member for such rejection or termination (as the case may be). Such affected Eligible Persons and/or Members agree to waive any and all claims against Pan Pacific Group and the Participating Hotels arising from such rejection or termination (as the case may be). This Clause shall survive the rejection of any membership application or termination of any membership under the Programme.
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In the event that any part of the Programme (including without limitation the rewarding and redemption of Points) is prohibited by any applicable law and regulations, PPMS shall be entitled to elect (at its sole discretion) the suspension, termination, replacement or alteration of the Programme (wholly or in part) in such country for the purposes of compliance. Pan Pacific Group and the Participating Hotels shall not be liable to the Members who are affected by such suspension, termination, replacement or alteration (as the case may be). Such affected Members agree to waive any and all claims against Pan Pacific Group and the Participating Hotels arising from such suspension, termination, replacement or alteration (as the case may be). This Clause shall survive the rejection of any membership application or termination of any membership under the Programme.
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Each Eligible Person and/or Member expressly agrees that in it shall, at PPMS’ request, submit to PPMS all documents (to PPMS’ satisfaction at its sole discretion) to evidence that it has such necessary qualification and/or meet all such relevant requirements (as described in Clause A8 above). Clause A10 applies in the event that such Eligible Person and/or Member fails to submit such documents to PPMS’ satisfaction (at its sole discretion).
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Each Eligible Person and/or Member undertakes to indemnify and hold harmless the Pan Pacific Group and/or the Participating Hotels from any and all claims, costs, damages, expenses (including legal expenses on an indemnity basis), fines, liabilities, proceedings arising due to a breach of the Terms by the Eligible Person and/or Member (as the case may be). This Clause shall survive the rejection of any membership application or termination of any membership under the Programme.
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In the event that a Member (who is an individual) changes his/her employer, he/she must inform PPMS in writing. The membership is not transferable to his/her new employer; and accordingly, his/her account will be terminated. Such Member will be required to submit a new membership application.
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Members are responsible, at all times, to keep private and confidential their login details, passwords and/or all such information provided by PPMS used to identify them (collectively “Identifier Details”). PPMS will not be liable for any damage or loss (including without limitation wrongful redemption of Points or loss of privacy) arising from the disclosure or loss or misuse of Identifier Details due to the Member’s breach of this Clause.
The Member shall identify and hold harmless the Pan Pacific Group and/or the Participating Hotels from any and all claims, costs, damages, expenses (including legal expenses on an indemnity basis), fines, liabilities, proceedings arising due to any such disclosure, loss or misuse of Identifier Details. This Clause shall survive the rejection of any membership application or termination of any membership under the Programme.
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Each Member agree that it has given its express consent to receive communications (in any communication mode, method or form) from the Pan Pacific Group and/or Participating Hotels, and such communications may include without limitation latest news and promotions in Participating Hotels. A Member may opt out of receiving communications by unsubscribing in writing. However, the opting out of such communications may result in cancellation of membership to the Programme as it may not be possible to continue providing services under such circumstances.
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It is also acknowledged that a Member may use the digital portal panpacificconnections.com to access details relating to its membership and redemption of Rewards. However, the Members are responsible for keeping records of these details and PPMS is not obliged to maintain records in the digital portal for more than one year or such period which PPMS deems fit (at its sole discretion). Accordingly, PPMS shall also not be obliged to respond to any request for past transactions from any Member or Cancelled User.
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Notwithstanding anything herein, the Pan Pacific Group shall not be liable in any way for any direct, special, incidental, indirect or consequential damage, including without limitation any loss of profits or loss of data arising (whether directly or indirectly) from the signing up to the Programme, membership in the Programme, participation in the Programme (including without limitation redemption of Points) and/or use of the digital portal panpacificconnections.com . This Clause shall survive the rejection of any membership application or termination of any membership under the Programme.
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